Incidents | Santiment Incidents reported on status page for Santiment https://status.santiment.net/ https://d1lppblt9t2x15.cloudfront.net/logos/31a2d84e7ac2bd7bf461b1cf6b6f9aad.png Incidents | Santiment https://status.santiment.net/ en Scheduled recompute social dominance metrics https://status.santiment.net/incident/927820 Fri, 19 Jun 2026 08:00:41 -0000 https://status.santiment.net/incident/927820#4ec3df2330aad8cc31e557b3efbd132690f912e637c0239f0335644e24bf2aa6 We'll be recomputing the social dominance metrics across all sources and versions (v1/v2) starting 08:00 UTC to 17:00 UTC - Affected range: 2026-02-26 → 2026-03-10 - Scope: all social_dominance metrics Values for that window may shift while the recompute runs. We'll confirm once it's complete. Planned upgrades to our infrastructure https://status.santiment.net/incident/924707 Wed, 17 Jun 2026 07:00:01 -0000 https://status.santiment.net/incident/924707#35faf5230d3fc49dc376b7ecf217057b69c315779ec692b1672a5af64c6f34ca We will be performing scheduled infrastructure maintenance on 17.06.2026 between 07:00 – 18:00 UTC. During this window, you may experience temporary delays in metrics delivery. All other services will continue to operate normally. We appreciate your patience. If you have any questions, please reach out to our support team. Scheduled maintenance: Stablecoin trade volume metrics temporarily unavailable https://status.santiment.net/incident/918096 Mon, 08 Jun 2026 11:00:39 -0000 https://status.santiment.net/incident/918096#df83ca725a51e79d2dfc60d6813c0acd4953bb4c5fadc7d49ebc70ae15a1bfdf We're performing scheduled maintenance to recalculate stablecoin trade volume metrics by token. During this window, these metrics will be temporarily unavailable. General Availability recovered https://status.santiment.net/ Thu, 21 May 2026 13:10:39 +0000 https://status.santiment.net/#7d290f79cacf5e4ab9a12be86ba73971dddcaed3d19931c2f1e37838c30118a5 General Availability recovered General Availability went down https://status.santiment.net/ Thu, 21 May 2026 13:05:35 +0000 https://status.santiment.net/#7d290f79cacf5e4ab9a12be86ba73971dddcaed3d19931c2f1e37838c30118a5 General Availability went down API Query (1-50 items) recovered https://status.santiment.net/ Wed, 20 May 2026 08:56:48 +0000 https://status.santiment.net/#c1d8830b68f21526cc9580b07d825a5c88dd446dbf8740de21601171909ec5e7 API Query (1-50 items) recovered API Query (50-100 items) recovered https://status.santiment.net/ Wed, 20 May 2026 08:43:11 +0000 https://status.santiment.net/#9c0818be3275d66acb1f18f1750f2b2c8aa960490c3678b18e134a21ec007e2b API Query (50-100 items) recovered API Query (1-50 items) went down https://status.santiment.net/ Wed, 20 May 2026 08:32:49 +0000 https://status.santiment.net/#c1d8830b68f21526cc9580b07d825a5c88dd446dbf8740de21601171909ec5e7 API Query (1-50 items) went down API Query (50-100 items) went down https://status.santiment.net/ Wed, 20 May 2026 08:28:05 +0000 https://status.santiment.net/#9c0818be3275d66acb1f18f1750f2b2c8aa960490c3678b18e134a21ec007e2b API Query (50-100 items) went down Scheduled Maintenance — Santiment Data API https://status.santiment.net/incident/899616 Wed, 20 May 2026 08:00:00 -0000 https://status.santiment.net/incident/899616#2b55aeb8fe025309be5185f9291fee75c8308fd5b9d9666dd58f55cef6809bf6 We will be performing scheduled infrastructure maintenance on Wednesday, 20 May 2026, 08:00–09:00 UTC. The maintenance window is up to 1 hour. What to expect: - Metric and on-chain data queries (Santiment API and Sanbase) may be temporarily unavailable or return errors or slow responses. - Charts and dashboards may fail to load or show stale data. We apologize for any inconvenience and appreciate your patience while we improve the reliability of our infrastructure. Scheduled Maintenance — 13 May 2026 https://status.santiment.net/incident/894033 Wed, 13 May 2026 05:30:00 -0000 https://status.santiment.net/incident/894033#650c9b575f0b6fef13545547e4918738585f0d398c6e3238d539a9768f3ca1a0 We will be performing scheduled infrastructure maintenance to expand storage capacity across our processing and workflow systems. This work is designed to improve reliability and prevent disruptions caused by resource constraints. During this window, you may experience intermittent slowdowns or brief interruptions. Our team will be monitoring systems throughout and working to minimize any impact. Thank you for your patience. We'll post an update once maintenance is complete. Planned upgrades to our blockchain infrastructure https://status.santiment.net/incident/866418 Wed, 08 Apr 2026 08:00:13 -0000 https://status.santiment.net/incident/866418#c26eed0d11ca3c80a4ebeddf8d0b611029d44146b07ba1182355687401949af1 We will be performing scheduled infrastructure maintenance on 08.04.2026 between 08:00 – 14:00 UTC. During this window, you may experience temporary delays in metrics delivery. All other services will continue to operate normally. We appreciate your patience. If you have any questions, please reach out to our support team. SanR recovered https://status.santiment.net/ Sun, 05 Apr 2026 10:33:39 +0000 https://status.santiment.net/#c27284aae36f1286d102b84da61da7c50b429d6e670896d5d10d218403b032f1 SanR recovered SanR went down https://status.santiment.net/ Sat, 04 Apr 2026 19:13:29 +0000 https://status.santiment.net/#c27284aae36f1286d102b84da61da7c50b429d6e670896d5d10d218403b032f1 SanR went down Scheduled Maintenance of ETH Metrics - 5th of March 2026 https://status.santiment.net/incident/838084 Thu, 05 Mar 2026 07:00:06 -0000 https://status.santiment.net/incident/838084#ec209be4b9fc3d3b5f5a42d04fe6f1fbf4573d0cabcdb64ae438fa9e3e87440c Thursday 07:00 – 15:00 UTC During this window, we'll be recalculating the full history of the following ETH metrics: • Holders Distribution • Active Holders Distribution • Labeled Holders Distribution Affected asset: ETH only Data for these metrics may be incomplete or temporarily unavailable during the maintenance window. Everything else continues to operate normally. Thank you for your patience! Scheduled Maintenance — 25 February 2026 https://status.santiment.net/incident/831457 Wed, 25 Feb 2026 08:00:50 -0000 https://status.santiment.net/incident/831457#3bdd142d7a8f4caec279854d0867f42605d9e7dd181e38ca11cf7052a2db8b96 We will be performing scheduled maintenance on our production infrastructure on 25 February 2026, from 08:00 to 17:00 UTC. During this window, you may experience brief service disruptions or intermittent downtime. No action is required on your end. We will post updates on this page as the maintenance progresses. If you have any questions, please contact our support team. Scheduled Maintenance — 18 February 2026 https://status.santiment.net/incident/826583 Wed, 18 Feb 2026 08:00:00 -0000 https://status.santiment.net/incident/826583#4ca4622c7b876a62c4a317c07d486dacbec9522bc5b23e57ed36b03deadeed9d We will be performing scheduled maintenance on our production infrastructure on 18 February 2026, from 08:00 to 17:00 UTC. During this window, you may experience brief service disruptions or intermittent downtime. No action is required on your end. We will post updates on this page as the maintenance progresses. If you have any questions, please contact our support team. Original maintenance window has been extended to 20.00 UTC Scheduled Maintenance — 10 February 2026 https://status.santiment.net/incident/821746 Tue, 10 Feb 2026 08:00:52 -0000 https://status.santiment.net/incident/821746#eeaf0b223fa12b69d34948db1bf16c801a5a90a475c45a213adeba07c7b1d33d We will be performing scheduled maintenance on our production infrastructure on 10 February 2026, from 08:00 to 17:00 UTC. During this window, you may experience brief service disruptions or intermittent downtime. No action is required on your end. We will post updates on this page as the maintenance progresses. If you have any questions, please contact our support team. Sanbase application https://status.santiment.net/incident/818338 Tue, 03 Feb 2026 12:05:00 -0000 https://status.santiment.net/incident/818338#1fac76355b07a5785f64799fe9bde80199386df2809c3b38f7a4cb7f945d93bd All systems are operating normally. Metrics API degradation https://status.santiment.net/incident/817587 Mon, 02 Feb 2026 16:00:00 -0000 https://status.santiment.net/incident/817587#4f83ddc829acedacac591ec46481d0bbb1eeb0e22bcfd54ce16c61665f40af85 All systems are operating normally. Metrics API degradation https://status.santiment.net/incident/817587 Mon, 02 Feb 2026 15:40:00 -0000 https://status.santiment.net/incident/817587#bdc75db65a99d041195fce3454d01ba3817543c6d418d2ce47f2d2b058009a54 Between 15:40 UTC and 16:00 UTC on February 03, 2026, a portion of the API responsible for serving metrics was unavailable. The issue was quickly identified, a fix was implemented at 15:50 UTC, and fully deployed by 16:00 UTC. Scheduled Maintenance – Ethereum Metrics Update https://status.santiment.net/incident/815152 Mon, 02 Feb 2026 15:00:54 -0000 https://status.santiment.net/incident/815152#c0cff77ae06b4678af527fc606a90f716b567123a11d0f9a72871deadc5653fb Maintenance completed Scheduled Maintenance – Ethereum Metrics Update https://status.santiment.net/incident/815152 Mon, 02 Feb 2026 08:00:54 -0000 https://status.santiment.net/incident/815152#67e622841d2deb83666a8707634e212eea3a52c6f32d571ecdc20379ba1356d2 We’re currently rerunning our Ethereum data pipeline to improve consistency across holder distribution and percentage-based metrics using the full Ethereum historical dataset. What to expect: - Metrics related to holder and active holder distributions may change. - Updates will primarily affect data after the Ethereum Merge. - Historical data prior to the Merge will remain unchanged. During this process, some values may temporarily appear inconsistent or be refreshed incrementally. No action is required on your side. We’ll update this page once processing is complete. Thanks for your patience!